As a business analyst, you will be leading the design and building of IT systems and processes. Your team will grow as you grow within this position.


  • Elicit and document business and system requirements.
  • Analyze data.
  • Conceive and document acceptance criteria.
  • Oversee testing of software and processes and negotiate realistic expectations.
  • Support the operation of various programs by retrieving data for reports
  • Troubleshoot issues.
  • Act as the subject matter expert of the program and supporting systems.
  • Support the sales team by visiting clients, determining requirements, negotiating and documenting scope.
  • Coordinate the estimation of development efforts.
  • Participate in presentations.


  • Minimum three years of combined experience in a service industry as Business Analyst, Developer and/or
  • Quality Assurance Analyst.
  • Minimum three years of demonstrated knowledge in client server and web-based business applications.
  • Minimum three years of experience using data analysis techniques to determine business requirements and
  • design information systems.
  • Minimum one year of experience leading teams or assisting in leading teams.
  • Minimum one year of experience accessing and developing relational databases.
  • Minimum three years of experience with technical writing to produce process and specification documentation.


  • Bachelor’s degree in Business Administration, Computer Science or related major or comparable work
  • experience.
  • Demonstrated ability to work with minimal supervision and guidance.
  • Excellent verbal, written and interpersonal skills.
  • Excellent organizational and time management skills demonstrated in the effective balancing of multiple projects
  • within required time frames.
  • Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer
  • service experience in a service-related industry preferred.


  • Ability to travel to client locations.
  • Ability to work the amount of time necessary to complete projects and/or meet deadlines.
  • Applicants must be authorized to work in the U.S.

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